Recognizing the urgent need for organizations to maintain business continuity through the current global crisis, Cupola Teleservices has worked with Avaya, its trusted partner, to further enhance its contact center capabilities. As the BPO partner to several multinational corporations across vital sectors including government, financial services, food and beverage, transportationRead More…
Leading Value-Added-Distributor in the region, FVC has partnered with Avaya to deliver Unified Communications, Collaboration and Cloud Communications solutions to the businesses in Africa.Read More…
Four-in-five Saudi consumers expect an immediate response from the organizations and vendors they contact – part of a growing demand for ‘SuperServe’ customer engagement, according to the latest global research report conducted by Avaya and Davies Hickman Partners.Read More…
Avaya revealed the enhancements to its Desktop Experience portfolio of smart business devices, including a new line of professional-grade communication headsets, expanded Broadsoft UC feature support, enhancements to its Essential Experience J100 Series, and the availability of Device Enrollment Service 2.0.Read More…
Avaya released a statement yesterday (August 7) stating that the company has filed an amended plan of reorganisation and disclosure statement, with the support of major stakeholders, representing an important milestone in the company’s restructuring process and gives a “clear and viable path to emerge from Chapter 11 in the nearRead More…
Avaya as part of a strategic global agreement with HP is adding elements of Avaya’s Unified Communications and Contact Center products to the HP Unified Communications and Collaboration (UC&C) services portfolio for enterprises. Thereby, offering customers an increase in the agility of their existing communication architectures and realize the aspiration of unified communications for multi-vendor interoperability and ultimately save organizational costs.Read More…
