Avaya has unveiled Avaya Customer Engagement Cloud solutions, a comprehensive set of advanced capabilities and services that is comprised of Avaya Oceana for omni-channel customer engagement and is built on Avaya Breeze. These Customer Engagement Cloud solutions provide the flexibility required for adopting and integrating new digital technologies through aRead More…
Mohammed Al-Moneer, Regional Director, MENA at A10 Networks speaks about a new a new variant of the Petrwrap/Petya ransomware.Read More…
Businesses have adopted CRM systems to capture customer contact information, track customer issues, and nurture customer relationships. However, it’s not a panacea. Despite massive investments in CRM systems, organizations continue to struggle with customer service.Read More…
Sony Middle East and Africa (MEA) has announced that it will further expand the EXTRA BASS series to include four new portable wireless speakers designed to enable users to enjoy the intensity of deep bass notes in a variety of locations and scenarios.Read More…
Red Hat has unveiled its Hyperconverged Infrastructure which is the industry’s first production-ready fully open source hyperconverged infrastructure (HCI) solution. By combining innovative virtualization and storage technologies with a stable, proven operating platform, Red Hat Hyperconverged Infrastructure is designed to help enterprises to bring datacenter capabilities into locations with limitedRead More…
The Petya ransomware was designed to lock files on the infected computer and demand payment from victims to get their files unlocked. Following the launch of the Petya ransomware attack around the world last week, Microsoft’s telemetry data has now shed some light on the scale of the worm-able ransomwareRead More…
Canon Middle East has launched a new innovative lens: the EF-S 35mm f/2.8 Macro IS STM that features Canon’s built-in Macro Lite technology and is compatible with all APS-C DSLR cameras. According to the company, the lens facilitates photographers with the capability to capture delicate details and get closer to theirRead More…
Procera, a US based network equipment company, has deployed a network performance monitoring technology in the Middle East to help consumers understand what service quality to expect from different providers.Read More…
Channel Post speaks with Mohammad Jamal Tabbara, Senior Systems Engineer – UAE & Channel at Infoblox on the state of network security, opportunities and challenges the market offers and how the company adds value to their partner ecosystem.Read More…
Trend Micro has today announced the launch of a corporate venture fund to explore emerging technology markets. With an initial investment of $100 million, this venture fund will allow Trend Micro to nurture a portfolio of startups that are incubating ideas and living at the epicenter of hyper growth markets, suchRead More…
Ransomware initially targeted individuals through phishing or other infection techniques that required user interaction. While profitable to the cybercriminals, such campaigns took time to reach a big scale. The WannaCry attack that happened in May, took ransomware to the next level by introducing worm-based compromise of machines. This Tuesday’s attacks,Read More…
Guest written by Mike J. Walker Research Director at Gartner.Read More…
