Dubai Silicon Oasis Authority (DSOA), the regulatory body for Dubai Silicon Oasis (DSO), the integrated free zone technology park, today announced that it has finalized developing five smart mobile services applications that were launched during GITEX Technology Week 2013 as part of the smart m-Government initiative of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai.
The new applications that were developed in-house have been enabled to provide all m-Government services to DSOA’s customers on their smart devices. DSO’s tenants will be able to apply for various online documents through these applications. The entire process that can be completed online will issue an e-certificate with an automatically generated intelligent quick response (QR) code that is accessible by external government agencies through DSO’s website for further verification.
Dr. Mohammad Al Zarooni, Vice Chairman and CEO at DSOA, said: “The new mobile service will enhance our customer service offerings, allowing our community members to use their smartphones-devices to apply for m-Government services such as all types of visas, work permits, cancelations, IT services and IT telephony amongst many others. In short, the mobile services applications offer 91 government services that DSO provides.
“Moreover, the new e-certification will allow our customers to benefit from speedy services while reducing the man-hours of our staff. This will additionally help us utilise the resources more effectively as we generate over 100 certificates a day.”
In parallel, DSO has upgraded its existing website that is now fully responsive on mobility devices and features an interface that fits perfectly on all smart devices.
“The new generation website will allow our tech-savvy, on-the-move customers to use our services and information from a single window. It gives them the freedom to work from anywhere and send in their requests for DSO services at any time,” Dr. Zarooni added.
On the sidelines of the launch of the applications, DSO unveiled its bi-monthly online magazine that is currently available in the Apple Store.
A wholly-owned entity of the Dubai Government, Dubai Silicon Oasis is regarded an ideal location of choice for tech companies seeking to establish their regional headquarters or research and development facilities in the Middle East and Africa region.
