T-Systems South Africa announced the appointment of Giancarlo Fenderico as the Strategic Partner Manager. Fenderico appointment comes as company taking a more strategic, focused and aligned approach to its partner model in the country.
Fenderico will, in the next two months, embark on a fact-finding mission, liaising with all stakeholders and partners to ascertain their immediate expectations and how T-Systems can address these – be it larger issues or smaller, daily challenges.
Before joining T-Systems in the beginning of 2011, Fenderico was responsible for establishing and running the SAP Practice at Siemens SA. His career also includes a tenure at KPMG in the US, and Germany, again specialising in the SAP environment.
“Together with my team, we are going to work very hard to develop an overarching model that ensures we establish partnerships that are not only mutually beneficial, but also delivers true value to our customers. Indeed, we would like to establish a ‘One Portfolio’, which mirrors our global approach to partners, that effectively marries marketing, legal and accounts management in one cohesive unit,” explains, Giancarlo Fenderico, Strategic Partner Manager, T-Systems.
Fenderico also comments that there will be an increasing focus on governance models to ensure that all processes are ethical and transparent. “We will ensure that our partners know exactly how they fit into our model – it will be a clearly defined tiered process. Furthermore, there will be very clear rules of engagement backed by solid business plans going forward. Again, this underscores the need for a strong level of transparency.”
